and, according to a new Microsoft-commissioned study, eighty six percent of consumer customers utilizing Vista would recommend it to their friends (Parker, 2008). Microsoft believes that broadcasting this type of data will help the company make the case that Vista is getting better all the time. But here's where that reason breaks down. Many users intrinsically disbelieve data about Microsoft products that comes from Microsoft, rather than independent reviewers or third-party researchers not taking Microsoft's money to do studies. At the same time, only some of the analysis of Vista is based on genuine Vista users working with current construct of the product. Apples-to-apples assessments between Vista and XP, Vista and Leopard and Vista and Linux are few and far between. Those kinds of assessments, many of which are taken as fact, are beyond Microsoft's power (Parker, 2008).

Even though Microsoft has come a long way with Vista it is going to be hard for them to overcome the public's perception of the product and really be able to say it has been a successful one. Even though there are many people who use it daily with not issues there are many more that find it slow and...

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